What are your hours?
We are available to answer emails or inquiries 24/7 including holidays and weekends.
The corporate office is opened Monday – Saturday 9am – 7 pm for phone calls, please call (301)503-9488. During busy season we return calls within 24 hours if no one is available, please leave your name and best contact number for you. Also feel free to leave your question.
Face to Face meetings are available by appointment in person or on skype during normal office hours.
Are you a franchise?
No. We’re one of a kind.
Rituska Inc is locally owned and operated by Rita Terterian and has been growing rapidly since 2013.
Do you deliver? What are the costs?
Yes, we deliver in 100 miles radius of our corporate location or by USPS.
Please contact us for exact quote. For large orders we might be able to deliver and install in further states as well.
Will you set up the rentals?
You can elect to have set-up and installation services for all or some of the rentals at an additional fee.
We also provide dissembling and clean up services for rental equipment.
Can I pick my items up?
Yes you can and we're here to assist you.
Is there a minimum order?
There is no minimum order if you choose to pick up and drop off your items.
How long is your rental period?
A typical rental period for local customers is 3 calendar days. However, due to unique situations we typically say for the “duration of your event.” What this means is that you may be able to keep your rentals for a longer period of time without an additional fee depending on the items rented and your unique circumstances
A typical rental period for non-local customers is 15 -30 calendar days.
We do make exceptions for wedding parties, where bride and groom are leaving for honeymoon immediately after or other extrardinary circumstances.
Do you accept credit cards?
You bet. We accept Visa, MasterCard, American Express. We also accept cash, money orders, wire transfers, PayPal payments and personal checks.
How does your dishware/silverware compare to the rest?
All of our dishware and silverware and other food related products go through a five point inspection and cleaning process.
First, the product is inspected for any damage and removed from our inventory if found to be unacceptable.
Second the product is pre-soaked, rinsed or pre-washed to ensure the best results after washing.
Third, the product is washed in an enzyme and sanitation cycle so that all remaining food particles are completely removed from the product.
Fourth, we hand polish and re-inspect all stemware, glassware and fine china so that we know every item exceeds your expectations.
How can I see the items I would like to rent?
At this time we have a very small show room.
We can certainly show you samples of centerpieces you selected, table linen swatches, and most of the decorations, including the sample flower walls. This can be done by scheduling an appointment. Since we cannot keep everything in our show room a representative will call you to discuss your color schemes and rental items you are interested in prior to the appointment, in order to make sure this are brought in.
While we are able to show you a whole design in Photoshop or sketch version we are often not able to let you physically touch the items till 90 days before your event. At this time, we unpack all the items and bring them to local warehouse to have them prepared for your event.
This allows us to lower the cost, and pass on the saving benefits to our customers.